366bet's commitment to responsible gaming
Betting and casino should be part of entertainment — not the centre of your life. 366bet believes that playing within the right limits is what brings genuine enjoyment. On this page you will find out how to keep yourself protected.
The foundation of our responsibility
366bet is an entertainment platform — and ensuring that entertainment remains safe for everyone is our core commitment. We know that online betting and casino games can be enjoyable, but there are risks alongside that. To reduce those risks and help members make informed decisions, 366bet has developed various tools and policies.
Under our Terms and Conditions, no one under the age of 21 may open an account at 366bet or participate in any form of betting or casino games. We strictly enforce this age verification requirement. If there is any doubt about a member's age, we may request additional documentation and, if necessary, temporarily suspend the account.
Betting is a mentally engaging activity. But when it goes beyond a habit and starts affecting other areas of life, it is important to seek help. You can read our About Us page to learn more about us and how we operate.
Before you start playing, ask yourself a few questions: If I lose the money I am putting into bets right now, will it cause any problems in my daily life? Am I playing for entertainment or trying to recover losses? Answering these honestly is the first step toward responsible gaming.
Tools for your protection
366bet provides several tools to help you stay in control of your gaming. Using them is not a sign of weakness — it is the smart thing to do.
Deposit Limit
Set a maximum on how much you deposit on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately; increasing it requires a cooling-off period.
Session Time Limit
Decide in advance how long you will spend on the site in one go. When the set time is up, the system will automatically log you out and prompt you to take a break.
Reality Check
At set intervals, a message appears on screen letting you know how long you have been playing and the total amount won or lost in that session. This helps you stay aware.
Temporary Break (Cooling-Off)
Give yourself a break from the site for 24 hours, 7 days, or 30 days. During this time, no bets or deposits will be possible from your account.
Self-Exclusion
If you feel you need a long break from gaming, choose self-exclusion. You can keep your account closed for 6 months to 5 years. There will be no option to reactivate it during this period.
Contact Live Support
Reach us any time via 24/7 live chat or email. Support is available in both Bengali and English. Our team will help you set limits or self-exclusion.
Set a deposit limit
Fill in the form below and let the support team know — they will set the limit on your behalf. This is completely confidential.
Limit Setting Request
Warning signs of a problem
Signs of problematic gambling often appear gradually. If any of the following apply to you or someone close to you, it is important to seek help.
Chasing losses
If you start placing more bets to try to win back money you have lost, that is the start of a dangerous cycle. This pattern leads to financial harm quickly.
Using household money
Taking money from the grocery budget, rent, or your child's education funds to place bets is a clear sign that gaming has gone out of control.
Hiding from family and friends
If you start concealing the extent of your gaming or your spending from family or friends, that indicates mental stress.
Losing focus on work and studies
If bets are on your mind even during office work, studies, or daily responsibilities, and your performance is declining, you need a break.
Unable to stop
Wanting to win more when you are winning and feeling pulled to recover losses when you lose — if stopping is difficult in either case, that is a sign of dependency.
Playing with borrowed money
If you develop a habit of borrowing from others or using credit to place bets, both financial and social harm will continue to grow.
Where to get help
Acknowledging a problem and asking for help takes courage. You or your loved one can find support through the following.
366bet Live Chat
Talk in Bengali 24 hours a day, 7 days a week. The support team will immediately help you set self-exclusion or limits.
Email Support
If you prefer to write confidentially, contact us by email. You can write in Bengali or English and will receive a prompt reply.
Family and close ones
Talk openly with family or a trusted friend. Support from a loved one can sometimes be more effective than professional help.
Professional counselling
Consult a mental health specialist or counsellor. Mental health services are available at both public and private hospitals in Bangladesh.
366bet's commitment
366bet is only an entertainment service — we never want any member to suffer financially or mentally. We work continuously toward that goal.
Under our Privacy Policy, information about self-exclusion or limit settings is kept completely confidential. This information is not shared with any third party.
If you have more questions about responsible gaming, you will find detailed answers on our FAQ page. Our support team is always ready for any need.
Our pledge
- No one under the age of 21 is allowed to open an account or play.
- Members can reduce their deposit limit or session time at any moment.
- Accounts are closed promptly upon receiving a self-exclusion request.
- If signs of problematic behaviour are observed, our team will automatically notify the member.
- 24/7 live chat and email support is provided in both Bengali and English.
- No bonus or incentive is used to try to bring back a self-excluded member.
For parents
If there is someone under 21 in your household and you are concerned they may be accessing online betting sites, it is important to take some steps.
- Use parental control software on computers and mobile devices that blocks gambling sites.
- Regularly check device usage time and website visit records.
- Have open conversations with your children about money management and online risks.
- Keep access to bank cards or mobile banking accounts secure.
- If you have suspicions, contact our support team — we will investigate.
Online betting is specifically designed for those aged 21+. We are always alert to protecting younger users.